EU and UK lawmakers consider that consumers (i.e., individuals making purchases of goods for personal use) located in the EU or UK (“EU or UK consumers”) have to be protected against unfair trade practices and unfair contract terms. Therefore, they created a substantial body of law aimed at redressing the balance of power between professional companies and EU and UK consumers. These laws cannot be set aside. They cover misleading practices, unfair terms, and abusive exclusions of liability. To learn more about these laws.
Some of these statutory rights afforded to EU and UK consumers under these local laws are directly applicable to how you draft your Shipping Policy — specifically those statutory rights covering the purchase of goods.
These rights include that deliveries should be made promptly, all goods should be delivered within 30 days of purchase in the absence of a specific delivery timing agreement, consumers have certain cancellation rights if the goods are late, and more. These statutory rights not only have to be honored by companies but also have to be made clear (be accessible and understandable) to EU and UK consumers.
If you have EU or UK consumers, your Shipping and Delivery Policy is the ideal place to present some of this required information such as how consumers can cancel orders, return goods, tell you about damaged goods, etc.
SHIPPING & DELIVERY POLICY
Last updated March 19, 2023
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://grameenee.com/terms-and-conditions.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
In-store and curbside pickup is available for Digital Products. Pickups are available Any time.
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
We offer free standard shipping on all orders.
DO YOU DELIVER INTERNATIONALLY?
We offer worldwide shipping. Free standard shipping is valid on international orders.
For information about customs process:
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://grameenee.com/refund-policy.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by: